Paul Thomas is a seasoned professional with extensive experience in professional services management across various software companies. Currently serving as Senior Manager of Professional Services at Nexthink since January 2024, Paul previously held the position of Vice President of Professional Services at AppLearn® from July 2019 to March 2024, overseeing customer post-sale experiences and support in the Digital Adoption Platform sector. Prior roles include Project Management and UK Pro-Serve Lead at BeyondTrust, where focus was on implementation experiences in Privileged Access Management, and Professional Services Lead at Symology, responsible for managing complex infrastructure asset solutions. Additional experience includes consultancy roles at TAYNA LIMITED, global leadership at Bibliotheca, and service delivery management at Intellident Ltd, demonstrating a consistent track record of enhancing customer satisfaction and operational efficiency. Paul holds an HND in Computing and IT from Wrexham University.
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