Stephen McFall is an experienced Service Delivery Manager and Senior Professional Services Consultant at Nexthink, specializing in digital employee experience, application stability, performance tracking, reporting, analytics, and automation. Previous roles include Senior Professional Services Consultant at Ivanti, focusing on endpoint management and service desk solutions, and Senior Applications Engineer at the Scottish Qualifications Authority, with expertise in service and asset management. Additional experience includes positions as Operations Center Engineer at Openreach and Technology Associate at O2. Stephen holds a Bachelor of Science in Computing & IT and Business from The Open University, alongside several management qualifications from the Chartered Management Institute.
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