Swathi V P

Swathi V P has a diverse work experience in the IT industry. Swathi began their career at HCL Technologies as a System Analyst from August 2012 to August 2014. In this role, they were responsible for job scheduling, troubleshooting, and monitoring network devices.

Subsequently, Swathi joined Tesco HSC as a System Engineer from January 2015 to April 2016. Swathi'sresponsibilities included monitoring cloud-based infrastructure servers, troubleshooting IT infrastructure issues, and performing network commands.

Swathi then worked at VWR, part of Avantor, from April 2016 to October 2020 as an Engineer-IT Operation & App Support. Here, they gained experience in supporting code deployments, handling middleware, and diagnosing and resolving issues using software support tools.

Currently, Swathi is employed at Nexthink as an L3 Support Specialist from October 2020. Swathi'srole involves handling high-priority issues, troubleshooting, and managing escalations from L1 & L2 teams.

Overall, Swathi V P has demonstrated proficiency in various IT operations and support roles, contributing effectively to the success of the organizations they have worked for.

Swathi V P pursued their Bachelor of Technology (BTech) in Electrical, Electronics and Communications Engineering from 2008 to 2012 at Cochin University of Science and Technology.