Brian Nelson is a highly motivated and accomplished Sr. Hardware Support Team Lead with over 10 years of experience in Customer Support and RMA Logistics. Having worked for companies such as Nextiva, Fortinet, and Balanced Body, Brian has demonstrated a proven ability to foster and maintain relationships with clients and partners while resolving escalations effectively. Brian holds an Associate's degree in Engineering from Ohlone College. Currently, Brian leads a hardware support team, continuing to deliver top-tier customer support and pursue growth.
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