John Miles

John Miles is an experienced Senior Key Customer Relationship Manager at Nextiva since January 2022, having previously held roles as Key Account Manager and Totango Systems Administrator. Prior to Nextiva, John served at OnShift from January 2018 to January 2022, where responsibilities included overseeing a portfolio of over 500 healthcare clients, achieving three promotions in three years, and contributing to both business growth and client outcomes. Career beginnings included a Marketing Representative position at Lakeside Events and a Sales & Sponsorship Intern role at Greater Cleveland Partnership. John graduated with a Bachelor's degree in Business Administration and Management from Kent State University after attending Bowling Green State University for a Bachelor of Business Administration in Marketing.