Lillian C. is a seasoned Program Manager and Scrum Master with over 9 years of experience in SaaS operations, leading system implementations across platforms such as Salesforce and Oracle ERP. Currently serving as a Salesforce Senior Project Manager at Nextiva, Lillian focuses on enhancing deployment quality and streamlining processes through automation and governance. They demonstrate a strong commitment to project management standards and continuous improvement, evidenced by significant efficiency gains and successful agile transformations in past roles. Lillian holds a Bachelor of Business Administration in Finance and Psychology from Cal Poly San Luis Obispo and is also a passionate marathon runner, embodying resilience and commitment in both personal and professional pursuits.
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