Veronica Maxam is a skilled leader in customer experience and success with over 15 years of experience in building and scaling high-performing teams that prioritize exceptional customer outcomes. Currently a member of Chief, Veronica continues to advocate for women in leadership, while advising on customer success initiatives at Moonnox. Previously, Veronica held prominent roles at Alation, whatfix, and Salesforce, significantly enhancing customer satisfaction and revenue retention. As Vice President of Customer Experience & Success at Soul Machines, Veronica led a global team to humanize AI, achieving remarkable gains in market reach and customer satisfaction.
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