April Liborio

April Liborio is an experienced professional in customer support and technical roles, currently serving as a Customer Support Representative at NexTraq since February 2020. Prior experience includes positions as a NOC Analyst at ADCom Solutions and Site Lead at Insight, where responsibilities involved managing teams and enhancing the customer experience in Help Desk Support. April has also held the role of Tier 3 Analyst at PCM, Inc. and has experience in administrative positions with CareerPassport. April's educational background includes a Bachelor of Science in Information Technology from Baker College and a Bachelor of Science in Management Information Systems and Services from Utah Valley University.