William Castillo possesses extensive experience in IT support, having progressed through various roles at NextRoll since October 2015, including Snr IT, IT Administrator, and Jr. IT Administrator. Responsibilities have included configuring, deploying, and managing both Mac and PC hardware and software, as well as responding to and resolving help desk tickets. Collaboration with office administrators across four remote locations and participation in IT infrastructure projects have been key components of this role. Prior experience at Kaiser Permanente involved desktop support tasks such as software installation, printer configuration, and customer service. William Castillo holds an Associate's degree in International Business from Chabot College and has completed training in Computer Science and Quality Assurance through Year Up.
This person is not in the org chart
This person is not in any teams
This person is not in any offices