NextStep Technology, Inc.
Charles Cox is an experienced IT professional specializing in system administration and technical support, currently serving as a System Administrator II/Supervisor at NextStep Technology, Inc. since August 2022. With a career spanning over two decades, Charles has held various positions, including System Administrator II at InfiniSource Consulting Solutions, Inc. and Deskside Support Technician roles at BlueWater Federal Solutions and Veteran Engineering and Technology LLC. Charles began their career at Transnet Corporation, providing site and field support for major clients, and has consistently demonstrated expertise in technical support and project management. Charles holds a Bachelor's Degree in Business Administration from Bernard M. Baruch College.
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NextStep Technology, Inc.
NextStep Technology excels at leveraging people and technology to enhance the bottom line, quality, customer service and performance for organizations around the world. NextStep Technology is a recognized expert in providing business and technology solutions for its customers with Enterprise Resource Planning (ERP) SAP (GFEBS) Oracle DAI, Business Intelligence, IT Portfolio Management, Statement of Budgetary Resources (SBR) Audit Readiness, Financial Management, Records Management, Recruit & Retention, Courses Dev & Training, and Mobile Apps. We support customers in CONUS & OCONUS and have experience processing Status of Forces Agreements (SOFA) and Synchronized Predeployment & Operational Tracker (SPOT) for employees at foreign nations. NextStep is a small business, ISO 9001:2015, CMMI III DEV & SVC and DCAA-approved accounting system. We provide the following services: o Designing and implementing full life cycle ERP systems o SAP/GFEBS and Oracle EBS/DAI ERP systems development and support o Business processes to ERP mapping and alignment o Business Intelligence (BI) data warehousing and leadership reporting o Department of Defense SBR audit readiness o Financial management support o Design and manage large logistics projects o Mobile Apps development o Course development and training o Records management o Software development o Acquisition and contracting o Legal support services o Mobile Apps o General admin services The combination of commercial experience, Military business processes experience, Military legacy systems, and commercial off-the-shelf ERP systems makes NextStep a unique value to our federal and civilian government customers. Our objective is to bring commercial sector experience, and methodologies and to deliver strategic solutions that add significant value and cost efficiency to the government.