Mo Arshad possesses a diverse background in customer information management and quality auditing, currently serving as a Customer Information Controller, Service Quality Auditor, and Researcher at Nexus since November 2020. Prior experience includes a role as a Health and Safety Representative at RMT Union from December 2022 to October 2023, and service and support at Tyne & Wear Metro from July 2017 to November 2020. Mo holds a BSc (Hons) in Information and Communication Management from Northumbria University, complemented by BTEC First and National Diplomas in I.T Applications from Newcastle College.
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