Orvin J. is a seasoned professional in the tourism and hospitality industry with extensive experience in sales, account management, and customer service. They began their career as an Auditor Nocturno at Hotel Avalon Grand before progressing through various roles, including Business Development Manager at Grupo Xcaret B2B and Virtual Concierge at NexusTours, where they currently excel in personalized customer service and sales strategies. Orvin has a Bachelor of Business Administration from Universidad Tecnológica de Cancún, which complements their practical expertise in managing relationships with travel agencies and improving client experiences. Most recently, they have focused on strengthening B2B relationships and optimizing sales processes.
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