Shilpi Narang

Shilpi Narang is an experienced executive currently serving as VP of Customer Experience at Spotnana since February 2024, where responsibilities include enhancing the customer journey across various support functions. Additionally, Shilpi is involved with Neythri.org as part of the Leadership Circle since June 2023, fostering empowerment among South Asian women executives. Other notable roles include Chief Customer Officer and Senior Vice President of Customer Experience at Bolt, Global Accounts Leader at Meta, and Global Vice President Customer Success at SugarCRM. Shilpi has also been an Advisory Board Member at MentorCloud and has extensive experience at Gartner and Motorola, coupled with an MBA from UCLA Anderson School of Management and a BSc in Electrical Engineering and Computer Science from the University of Southern California.