Michael Scholz

Michael Scholz has extensive experience in service delivery and technical support, currently serving as the Head of Service Delivery and Project Management at NFON since January 2017. In this role, responsibilities include team leadership in back office and inside sales, supporting projects in the large customer sector, product management for Austria, and partner management in Austria and Central and Eastern Europe. Previous experience at Unify includes positions as Service Delivery Manager and Manager Customer / Back End Support, focusing on crisis management, SLA monitoring, and leading technical support teams. Scholz's career began at Siemens Enterprise Communications, where roles included Product Specialist and Manager Partner Support, gaining expertise in PBX/VOIP support and training. Scholz holds a Trade Telecommunication Electrician certificate and completed A-Levels in Germany.