Murray Link

Murray Link has a background in various roles within customer service, operations, and performance analysis. Currently serving as the CS Ops Change Portfolio Lead at NFU Mutual, Murray is responsible for establishing change frameworks and systems for the Continuous Improvement & Change Delivery Team. Prior to this, Murray worked at SSE plc as a Process Change Owner, Sales Team Manager & Coach, Performance Analyst, and Resource Analyst. Murray's experience also includes positions as a Customer Service & Collections Advisor at SSE plc and a Trading Assistant at Sainsbury's.