Tom Evans possesses extensive experience in IT service management and analysis, having held various roles across multiple organizations. Starting as a Customer/Sales Advisor at British Gas, Tom progressed to a Managing Assistant at Dor-2-Dor Stourbridge before transitioning to significant IT positions at Capgemini, where responsibilities included Problem Manager and IT Service Desk Team Leader. Tom further developed skills as an Infrastructure Lifecycle Analyst at TNT and currently serves as an IT Workstream Lead at NFU Mutual. Educational qualifications include a BTEC National Diploma in ICT Practitioners from Halesowen College and a Foundation Degree in Computer Technology from Birmingham City University.
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