At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers.

When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. 

As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. 

Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.

Insurance

NFU Mutual

NFU Mutual's headquarters in Stratford Upon Avon, United Kingdom

This department focuses on developing and implementing automated solutions to enhance operational efficiency and streamline processes.

Process Automation

The Sales and Marketing team at NFU Mutual is dedicated to driving business growth through strategic marketing initiatives and personalized sales efforts. Members collaborate to develop targeted marketing campaigns, foster customer relationships, and ensure exceptional service delivery, all while understanding and addressing the unique needs of local communities. The team plays a vital role in promoting NFU Mutual’s comprehensive insurance products and maintaining the company's commitment to exceptional face-to-face customer service.

Sales and Marketing Positions

The Business Analysis and Change Management team at NFU Mutual is responsible for driving organizational improvement through strategic analysis and project management. They collaborate with various departments to identify business needs, implement effective change initiatives, and enhance operational efficiency. By leveraging data-driven insights and best practices, this team ensures that projects align with the company’s goals and deliver exceptional value to customers.

Business Analysis and Change Management

This department is responsible for evaluating and managing risks associated with issuing insurance policies and ensuring compliance with underwriting guidelines.

Underwriting Department

This department focuses on managing agency relationships, overseeing operations related to insurance agents, and facilitating business partnerships within the organization.

Agency Operations

This department oversees the processing and management of various insurance claims, ensuring proper handling and resolution.

Claims Management

This department provides various insurance solutions and advice to clients, ensuring their coverage needs are met.

People (4)

Jobs (0)

Other teams

Sales and Marketing Positions

Business Analysis and Change Management

Underwriting Department

Agency Operations

Claims Management

Insurance Services