Daniel A. has extensive experience in technical support and team management within the IT sector. Daniel began as a Technicien support at CYLANDE from August 2010 to January 2016, providing multilingual N1/N2 support for various internal solutions and handling incident resolution. Daniel then progressed to Modis, where roles included Team Leader overseeing 11 on-site technicians, Technicien support senior, enhancing team processes, and Service Manager, leading a team of 14. Currently, Daniel serves as Responsable support at NHOOD since November 2023, demonstrating a strong capacity for management, training, and continuous improvement in support services.
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