Amy O'Brien is a seasoned professional with extensive experience in operational management and client experience within various sectors. Currently serving as an Operational Manager at NHS since May 2023, Amy has held multiple roles including Interim Operational Manager and Service Manager across the organization. Concurrently, as a Partner at Libertatum since April 2021, Amy leads a digitized recruitment platform aimed at facilitating effective hiring in the franchise sector. Additionally, Amy has been the Head of Client Experience at Franchise Top 10 since January 2016, focusing on franchisee acquisition. Previous experience includes a role as an Executive Researcher at GrassGreener Group™ from May 2022 to April 2023, and as a Bureau Manager at Travelex from August 2013 to July 2015. Amy O'Brien holds a degree from York College, York UK, completed in 2010.
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