Carl Morgan is a seasoned comic, writer, and performer with 20 years of experience in contact center operations. They have held various roles, including serving as an Account Manager at Conduit Global, where they managed high-value accounts and drove financial growth. Previously, Carl worked as a Process Analyst at British Gas, focusing on process mapping during an SAP implementation. Currently, they lead the Supply Chain Management at NHS, continuing to leverage their extensive expertise in operational management and client services.
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