Peter Harmer

Peter was appointed to the Board of nib holdings limited as an Additional Director in July 2021.

He is also Director of nib health funds limited. Peter has over 40 years of experience in the Australian and international insurance and financial sectors, including over 30 years in a senior executive capacity.

He has a deep understanding of the global insurance and reinsurance markets and has driven the improvement of business and customer experiences through digital innovation. During his career, Peter accelerated digital engagement through re-examining customer journeys to understand pain points and introduced the right tools and technology to help improve the overall customer experience.

In addition, he has been focused on the development and design of agile working methodologies combined with Human Centred Design thinking to ensure best practices in employee productivity, performance, health, and wellbeing.

Peter is currently a Non-Executive Director of Commonwealth Bank of Australia, as well as Non-Executive Director of AUB Group Limited.

Peter was formerly Chief Executive Officer of Insurance Australia Group (IAG), CGU Insurance, Aon Limited UK, Aon Risk Services Australia Pacific, and Aon Re Australia and has successfully led business growth agendas, major acquisitions, and industry roll-ups.

Prior to his role as Chief Executive Officer at IAG, he took up a secondment role as Chief Digital Officer to help drive IAG’s digital strategy. This included building a centralized capability to improve the customer experience through the utilization of new technology and data insights.