Adam Robinson is an experienced professional in the technology and customer support sectors, with a notable tenure at Nextiva from July 2017 to August 2018 in various roles, including Tier 2 Support Lead, Solutions Engineer, and Solutions Engineering Manager. Responsibilities included managing teams, resolving escalations, diagnosing product issues, and facilitating interoperability testing. Currently, Adam serves as a Portfolio Solutions Engineer - Enterprise at NICE since May 2024. Adam holds a degree from The University of Akron, earned between 2006 and 2011.
Location
Phoenix, United States
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