Alejandro Rios Peña is a seasoned professional in the telecommunications and software engineering sectors, currently serving as Director of Engineering for NICE, where leadership involves managing a distributed team across four countries to enhance NICE's outbound voice services. Previously, Alejandro co-founded Avatar Ltda, where significant contributions included developing a recognized IP PBX telephony product, and held various managerial and senior roles at LiveVox, overseeing scalable cloud call-center services and leading a global engineering team. Additional experience includes mentorship at Lean Startup Machine, participation as a juror for Corporación Ventures, and volunteer work with Distilled Innovation, an open-innovation think tank in Latin America. Alejandro holds degrees in Electronic and Telecommunications Engineering from Universidad del Cauca and a graduate certificate in Product Design Management from Universidad Escuela de Administración y Finanzas y Tecnologías.
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