Amanda Jenson, MPC, CSM, is a Senior Product Manager at NICE, where Amanda serves as the central point of contact for ACD Administration-related needs. Previous experience includes roles as a Program Manager and Project Manager at Co-Diagnostics, Inc., where Amanda led various program management activities and guided teams towards achieving organizational goals. As the Owner of Personal Concierge with AJ, Amanda established a concierge business focused on implementing technology systems and project management methodologies. Prior to that, Amanda held product management positions at Discover Financial Services and ARUP Laboratories, directing program management operations and developing product strategies. Amanda earned a Graduate Degree in Professional Communication from Westminster University and a Bachelor's degree in Health Care Administration from the University of Phoenix.
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