Amy Etheridge

Amy Etheridge is an accomplished professional with extensive experience in customer success and sales management. Currently serving as the Director of Customer Success and Advocacy at NICE CXone since April 2021, Amy leads a multidisciplinary team focused on enhancing customer satisfaction and retention. Previously held leadership roles at MindTouch and Senior Account Executive at Peachjar, known for its digital flyer management systems for schools. Amy's career also includes significant positions at ABBYY USA, Mitek Systems Inc., Rosetta Stone, Optiform, Scantron, and Cardiff, where success in sales and customer relations was consistently demonstrated. Amy holds a degree in International Business, Marketing, French, and European Studies from San Diego State University.