André Fernandes is the Director of Presales at NICE Ltd, where they lead a team of five solution engineers in delivering cutting-edge customer experience management solutions across Latin America. With a strong foundation in solution engineering and extensive experience in customer experience management, André has previously held roles such as Solutions Architect and Manager of Solution Engineering at NICE Systems and Alcatel-Lucent Brasil. They have a background in Telecommunications engineering and an MBA in Strategic IT Management from Fundação Getúlio Vargas. André's mission focuses on enhancing customer service experiences and driving strategic business outcomes through innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices