Andrew Kacso, MBA, is currently a Principal Technical Account Manager at NICE CXone, focusing on enhancing customer relationships and satisfaction. With a robust background in technical account management and enterprise IT, Andrew has previously held roles such as Senior Voice Consultant at Concentrix and Technical Account Manager at Convergys. Andrew has a proven track record of managing complex projects and fostering collaboration across various teams. They hold an Executive MBA and a B.S. in Management of Information Systems, along with pursuing an Associate of Science in Telecommunications Engineering.
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