Anthony Brown is an experienced director in solution consulting, currently serving at NICE CXone since October 2021. Prior to this role, Anthony held various positions at Avaya from 2006 to 2021, including Director of Solution Architecture, where responsibilities included leading a cross-functional team to address business challenges through innovative technology. Anthony's expertise spans across multiple roles such as Corporate Consulting Engineer, Principal Consultant in Contact Centre solutions, and Technical Sales Specialist, emphasizing sales consultancy and business process engineering. Earlier career milestones include positions at Touchbase Australia, Avaya UK, Quintus, The Customer Engagement Company, and Lincolnshire County Council. Anthony holds a BSc (Hons) in Applied Computing from the University of East Anglia.
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