Atul More is an experienced professional in management consulting, currently serving as the CCAAS Manager in Business Consulting at NICE. With a strong background in customer experience (CX) and AI-driven automation, Atul has worked with several prestigious companies, including Accenture and Cognizant, where they focused on strategic transformation and customer service operations. Atul possesses extensive knowledge of the Genesys platform and has a proven track record in implementing voice and non-voice applications across various industries. Their expertise also includes partner relationship management and multichannel self-service solutions, driving customer experience excellence.
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