August C Norton is a Senior Technical Account Manager at NICE inContact, a position they have held since 2020. With a diverse career spanning several roles, they previously worked at Sprint from 1993 to 2004 in various sales, sales support, and sales engineering positions. August has also served as a Service & Operations Manager at Metro Telecom and worked as a Technical Trainer for JDSU. Their early career included roles as a Service & Installation Technician at Regional Communications and as a Technical Trainer at Alcatel - Cortelco.
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