Ben Bergin is an Operations Manager at NICE, where they focus on billing system optimization, process improvement, and SQL data analysis. With over 10 years of experience in IT and software projects, Ben has honed their skills in the Agile philosophy and Lean practices. They have previously held roles such as Solution Architect at Helpside and Data Engineer at The Church of Jesus Christ of Latter-day Saints, where they contributed to significant process improvements. Ben also has a background in web development and systems administration, having worked with various technologies and programming languages throughout their career.
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