Brendan Watts is a Solutions Architect and CX Consultant with over 20 years of experience in the ICT industry, specializing in a broad range of CX solutions. Brendan has held senior roles at companies such as NTT Ltd., Dimension Data, and NICE CXone, where they excelled in solution design, stakeholder management, and project delivery. With a degree in IT from Charles Sturt University, Brendan has developed strong trusted advisor relationships with clients and has effectively communicated complex solutions to both business and technical stakeholders throughout their career. Currently, Brendan continues to contribute as a Solutions Architect at NICE CXone.
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