Brian Study is an experienced Customer Success leader currently serving as the Practice Lead for Analytics and Quality - Value Realization Services at NiCE. With a strong background in transforming consulting offerings and defining customer experiences, Brian previously held notable positions such as Chief Customer Officer at Mattersight Corporation and SVP of Customer Success at Saggezza. Brian's expertise spans customer success, sales enablement, and technology implementation, complemented by a solid foundation in team building and program management. Brian earned a Bachelor of Science in Engineering from the University of Pennsylvania.
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