Cam Kinlein is a Lead Technical Account Manager at NICE, specializing in managing key accounts and resolving complex technical challenges. With a strong background in customer success and a passion for enhancing customer interactions through conversational AI, they excel at fostering long-term partnerships and driving successful outcomes. Previously, Cam held roles at Convoso, where they led a team focused on the adoption and satisfaction of Conversational AI products, and at LiveVox, where they served as a Senior Technical Account Manager. They earned a Bachelor of Science in Consumer Economics from The University of Georgia and an Associate of Arts in Business Administration from the University of North Georgia.
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