Chris Galang is a Professional Services Manager at NICE inContact, bringing around 18 years of combined experience in consumer and business-to-business services, telecommunications, and operations management. Prior to this role, Chris served as a Senior Operations Manager at Alorica and held various positions at West Corporation, including Project Manager and Technical Support Specialist. Chris holds a Bachelor's degree in Nursing from the Philippine Rehabilitation Institute. Noted for a results-oriented approach, Chris emphasizes metrics, compliance, and people development in their management style.
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