Chris Larsen currently serves as a Lead Professional Services Engineer at NICE, with prior experience as a Senior Professional Services Engineer, focusing on technical configuration, data modeling, and project management within contact center technologies. Prior to joining NICE in September 2019, Chris worked as a Project Manager at Journal Technologies, Inc., overseeing various projects and facilitating communication between stakeholders. Earlier roles include billing clerk at Saia Inc., customer service representative at DIRECTV, and customer service representative at Convergys, providing strong customer support and relationship management. Chris holds a Bachelor of Business Administration in Finance from Boise State University, earned between 2008 and 2011.
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