Christopher Schwartz is an accomplished Technical Manager with over a decade of experience at NICE Systems, having transitioned from a Professional Services Engineer to overseeing Major Accounts. With a background at Siemens Enterprise Communications as a Senior Field Engineer, Christopher has successfully delivered over 150 contact center solutions to diverse clients, including Fortune 500 companies and government entities. Expertise includes application and system design, consulting, and professional services, alongside developing training programs and documentation. Prior experience at the Rochester Institute of Technology involved supervising lab assistants and providing technical support. Christopher holds a Bachelor of Science degree in Information Technology from Rochester Institute of Technology.
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