Colleen Murphy is a Principal Technical Account Manager at NICE CXone, leveraging extensive experience in the Information Technology field to provide consulting and technology services. Previously, Colleen worked at Convergys, where they held roles including Technical Solutions Manager and Technical Account Manager, focusing on project delivery, client relationships, and solution implementation. Colleen's educational background includes a Bachelor of Science in Information Systems from Miami University and a certification in Networking from the University of Cincinnati. Known for effectively communicating with both technical and non-technical audiences, Colleen aims to deliver excellent technical service and support to clients.
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