D. Steven Ohlson

D. Steven Ohlson, PMP, has extensive experience in project management and professional services, currently serving as a Professional Services Manager at NICE inContact since December 2016. In this role, responsibilities include managing all aspects of projects throughout their lifecycle, ensuring completion within strict deadlines and budgets. Prior to this, D. Steven Ohlson spent over 15 years at IBM, where roles included Business Programs & Project Manager, focusing on delivery methodology and quality improvement initiatives, as well as providing end-user support. D. Steven Ohlson began the career as a Services Support Representative during a co-op program while pursuing a Bachelor’s Degree in City/Urban, Community and Regional Planning from the University of Utah.