Dakota Bowman has extensive experience in account management and customer service within the technology and hospitality sectors. Currently holding the position of Technical Account Manager at NICE CXone since September 2018, Dakota is responsible for developing and maintaining productive relationships with assigned accounts, ensuring customer satisfaction and addressing concerns. Previous roles include Associate Technical Account Manager and Technical Success Advisor II at NICE CXone and positions focused on workforce management and customer service at Complete Recovery Corp. and Marriott Vacations Worldwide Corp. Dakota's background includes managing call center operations, scheduling, and ensuring compliance while serving a diverse clientele. Dakota holds a high school diploma from Copper Hills High School and has pursued further education at Salt Lake Community College.
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