Dale Smith is a seasoned professional with extensive experience in customer service and account management across various sectors. Currently serving as a Senior Partner Success Manager and previously as a Technical Account Manager at NICE since November 2020, Dale has a proven track record of managing teams and enhancing operational efficiency. Prior positions include Sales Support Supervisor at Charter Communications and Manager of the Customer Contact Center at ConnectYourCare, where Dale successfully led teams, implemented new systems, and developed training programs. Dale's career also includes roles at Transamerica, Premier Administrative Solutions, Ceridian Benefits Services, Wireless Communication, and Danka Office Imaging, demonstrating a strong expertise in client service, team leadership, and process improvement. Education was pursued at the University of New Haven from 1995 to 1996.
This person is not in the org chart
This person is not in any teams
This person is not in any offices