Daniel Dorgan is a seasoned technology professional with extensive experience in unified communications and cloud transformation. Currently serving as Principal Cloud Transformation Engineer at NiCE since November 2025, Daniel previously held key roles at SOFTEL Communications Inc. as Senior Microsoft UC Practice Lead, and at Avtex Solutions as UC Architect. Achievements include generating over $200K through multiple RFPs, successfully migrating customers to SIP and the Microsoft Phone System, and authoring numerous Statements of Work for Office 365 services. Earlier experience includes significant contributions at Perficient, West IP Communications, and Microsoft, where Daniel specialized in voice readiness assessments, technical sales, and operations management. Educational credentials include an MBA in Information Technology from The University of Dallas and a Bachelor's degree in Electronic Engineering Technology from DeVry University.
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