David Hunt

David Hunt possesses extensive experience in customer support and management within the telecommunications and e-commerce sectors. At Verizon Business, roles included Supervisor of the Wireless Enterprise Help Desk, Technical Support Supervisor, Senior Manager of Customer Experience, and Technical Solutions Manager, where David led teams in achieving industry-leading Net Promoter Scores (NPS) and improved operational efficiency. David's experience also encompasses the management of direct and indirect reports, focusing on employee development, technical training, and conflict resolution. Most recently, David served as Senior Manager at StubHub, overseeing the Seller/Sold customer support organization, and currently holds the position of Manager of Solution Architecture at NICE, where oversight involves managing a team of product experts. David holds a Bachelor's degree in Psychology from Westminster College and a Master's degree in Social Psychology from Walden University.