David Marciano

David Marciano has extensive experience in customer success and technical support, currently serving as a Customer Success Manager and Solution Architect at NICE Systems Ltd since July 2004, specializing in Real Time Authentication and Fraud solutions. David has a proven track record in maintaining customer relationships, promoting business strategies for customer retention, and providing technical consultations. Previous roles include Sales Solution Architect, Expert Support Engineer, and Voice & CTI Engineer, demonstrating a robust background in VOIP, CTI, and contact center applications. Prior experience at Netcom Systems and Power Communication further solidified David's expertise in network support and IT system infrastructure. David holds a Practical Engineering degree in Electronic & Telecommunication from Bezeq College and has attained multiple Cisco Partner Certifications.