David Reilly is an experienced project and program manager with a robust background in delivering infrastructure, transformation, and service projects across various industries. Currently serving as the Manager of Services Program CX at NICE since June 2020, David's role focuses on program management for the AU and APAC regions. Prior positions include Senior Project Manager at Coles Online Pty Ltd., Veridian Solutions, and Telstra, where responsibilities encompassed project management across diverse technologies and platforms, including Genesys and cloud solutions. David's career spans over two decades, with a notable track record of managing large-scale projects for key clients such as Jetstar, Origin Energy, and AGL. Educational credentials include a Master's degree in Business Management and a Graduate Certificate in Project Management from Swinburne University of Technology.
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