Don Burnham is a Lead Technical Account Manager at NICE CXone, having previously held roles at Cisco, TIBCO Software, and Mitel, where they provided high-level support and technical advice for enterprise customers. Don's earlier experience includes key positions at SAP, where they served as an Analytics Architect, and as a Senior Technology Manager, adapting application packages for cloud solutions. With a solid foundation in technical leadership from roles at EDS Group and PwC Consulting, Don has significantly contributed to various projects, including data warehousing and performance benchmarking. Currently pursuing a degree in Mechanical Engineering at the University of Missouri-Columbia, Don continuously enhances their technical expertise.
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