Doug Callahan is a trusted advisor and expert in delivering AI product value and ROI. Currently a Principal AI Adoption Business Consultant at NiCE, Doug previously served as a Senior Project Manager at Microsoft, leading AI digital transformation initiatives for major telecom clients. Doug has held various leadership roles across multiple companies, including Director of Client Success at NewsCred and Director of Client Experience at Venda. Educated at Franklin & Marshall College, Doug has consistently focused on empowering clients to achieve their business objectives through innovative AI solutions.
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