Dusty Jones

Dusty Jones is the Director of Cloud Systems Engineering at NICE CXone, where they lead cloud systems engineering, systems security, and data center operations. With over 20 years of experience in systems engineering and administration, alongside 14 years in technology management, Dusty has cultivated expertise in network, system, and data center operations across large enterprise environments. They have previously held key roles at CSpire Wireless, inContact, NBC Universal, GLASS, and enVista, managing diverse teams and complex infrastructures. Dusty is renowned for their strong work ethic and commitment to process improvement and effective communication.