Eanna Hoffman is a seasoned Product Operations Leader with over 15 years of experience in operations management. They have a proven track record of enhancing efficiencies, reducing costs, and developing innovative solutions across various roles, including Billing Supervisor at XO Communications and Director of Global Product Operations at NICE inContact. Currently, Eanna serves as the Director of Product Operations at NICE, where they lead efforts to apply operational discipline throughout the product lifecycle. Their skills in team leadership, project management, and analytical problem-solving have consistently driven successful outcomes in complex environments.
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