Eric Cline has extensive experience in the technology and financial sectors, currently serving as the Assistant Vice President Production Services Lead at Bank of America since August 2017, where responsibilities include leading IEX L3 Production Services. Additionally, Eric has worked at NICE Systems since June 2013, first as a Professional Services Engineer focused on installation and troubleshooting of NICE WFM applications and later as an Application Support Engineer for complex Workforce Management systems used globally. Prior experience includes roles at Nokia from May 2001 to December 2012, where Eric excelled as an Application Specialist and Senior Systems Administrator, leading service desk teams and providing support for mobile devices and applications. Eric's educational background includes studies at Dallas College North Lake Campus from 1980 to 1982.
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